Dream?host

Dreamhost has been having a teensy, weensy bit of trouble as of late.

It turns out that I was erroneously billed 572 dollars through this fiasco (It didn’t actually get charged to my expired credit card, but damned if they didn’t try). While I am not concerned about internet riots due to the lack of battletoaster, I am starting to ask the quesiton, “What am I willing to put up with in a discount, shared host?”

Spoiler alert: Pretty much everything but massive erroneous overbilling.

I will put up with:

• Some downtime. And it has happened a bit. But hey, you get what you pay for.
• No phone support. Thats ok, as long as they reply to email, which Dreamhost does.
• Late newsletters.
• Dealing with small problems with a sense of humor.

I won’t really put up with:

• Charging me lots more than you should ($572.00), especially when you should be charging me very little ($0).
• Dealing with gigantic, non-resolved billing problems with a sense of humor.

It has since been revealed that their broken billing system is so broken that it couldn’t even charge everyone that it wanted to, and their refunding system has given lots of refunds to people that weren’t really charged in the first place(!). This is a flooring amount of incompetence. Not only do you charge people who don’t deserve to be charged, you give money to people who haven’t been charged? This is incredible.

So both of you that check this site every once in a while may see it move over to lunarpages or someone else.

Battletoaster Admin